Subscription Fees, Cancellation and Refund Policy

At SimpliTV, we are committed to providing our customers with the best possible OTT Media service experience. Our commitment to keeping our prices under market value and our service on par with cable or terrestrial service TV will always be at the forefront of every decision. We highly recommend that you take advantage of our 24-hour trial or purchase a 1-month subscription to test our services before making any long-term commitments.

Subscription Fees

Credit card holder's account is automatically charged on the same date as the original transaction date on each corresponding month or on final date of month if no corresponding date (January 31, 2023 subscription renews on February 28, 2023). Discounts, rebates or other special offers only valid for initial term; subscriptions renew at the then-current full subscription rates. SimpliTV may terminate the subscription and these terms if it is unable to renew the subscription based on inaccurate or outdated credit card information. Right of access granted under these Terms is effective only upon payment of the subscription fees.

Refund Policy

Due to the digital nature of the service, we are not able to provide refunds. Please make sure you try the service and fully understand the operation and features. If you have any questions or concerns, please do not hesitate to direct them to us before making a long term decision.

Cancellation Policy

You may cancel at anytime. When cancelling a subscription, all future charges associated with your subscription will be cancelled. Once you cancel your membership subscription, you will not lose access immediately. Your membership will continue through the end of your current charge cycle.

Need to Contact Us ?

If you have any technical or sales queries, please do not hesitate to reach out to us. Our friendly customer service team is available to assist you via live chat or email. We want to ensure that you are satisfied with our services and are always here to help you in any way we can.